ometogel Privacy Policy
This page describes what we collect when you use ometogel and how we keep that data protected. When you register an account, verify your identity, deposit funds, or place a bet on our sportsbook markets — whether on Liga 1 Indonesia, Piala AFF, or Champions League fixtures — we collect specific information tied to your account and activity.
We operate ometogel as a single unified platform across supported jurisdictions. Your privacy is protected by the practices set out here. We do not sell your personal data to third parties. We do share transaction records with payment processors (such as DANA, e-wallet, and mobile banking) only to the extent required to complete your deposit or withdrawal. We keep your account secure through encryption, password storage, and verification protocols.
Our commitment to you is simple: we collect only what we need, we protect what we collect, and we are transparent about how we use it. Your rights to access, correct, or request deletion of your data are set out in the sections below.
What we collect and why
When you create an account on ometogel, we collect your email address, phone number, and date of birth. During identity verification — a step required before you can deposit or place any bet — we collect your legal name, national ID number, and a photo of your ID card. This information is processed according to local anti-money-laundering rules.
When you fund your ometogel account, we record the payment method you use (whether DANA, e-wallet, mobile banking, or bank transfer), the amount, the date, and a transaction reference number. We do not store your card number or account number in full; our payment processors handle that data directly. When you place a bet on a match — say, a Liga 1 fixture between Jakarta-based clubs or a Piala Indonesia semi-final — we log the event ID, your stake, the market type, and the result once the match concludes.
How we use your data
We use your information to verify your identity, process your deposits and withdrawals, settle your bets, and comply with regulatory obligations in the jurisdictions where ometogel operates. We also use aggregated, anonymised data to understand which markets are most popular — for instance, whether users favour Champions League matches or domestic tournaments — so we can improve our platform. We do not use your personal data for marketing beyond transactional emails confirming your account activity.
Third-party processors
Our payment partners (local payment, online payment, e-wallet, and bank networks like mobile banking, local payment, and online payment) receive your transaction data to process your deposits and withdrawals. These processors have their own privacy policies. We also use hosting providers whose servers may be located outside your country. Our data processors are contractually bound to protect your information and not use it for their own purposes.
Cookies and tracking
We use cookies to keep you logged into ometogel, to remember your preferences (such as your preferred sports league or currency), and to detect fraud. These cookies do not identify you to third-party advertisers — we do not run behavioural advertising networks on ometogel. You can disable cookies in your browser settings, though doing so may impair your ability to use the platform.
Your rights
You have the right to request a copy of the data we hold on you, to correct any errors, to ask us to delete your account and associated records (subject to legal retention periods), and to object to certain processing. To exercise these rights, contact our support team. We aim to respond to all requests within 30 days. Your right to withdraw from ometogel is absolute — you can close your account at any time through your account settings.
Your privacy on ometogel
We take your privacy seriously because it underpins the trust you place in ometogel. Whether you are checking match schedules for upcoming Piala AFF tournaments, verifying your identity before placing your first bet, or withdrawing funds through your preferred method, your data flows through secure channels. We encrypt all data in transit and at rest. We do not share your account credentials with anyone, including our support staff — if you need account help, we verify your identity before proceeding.
If our privacy practices change, we will notify you by email at least 30 days before the change takes effect. Your continued use of ometogel after that period indicates your acceptance of the updated policy. If you have concerns or wish to report a privacy breach, contact us directly at the address below. We commit to investigating any concern promptly and transparently.
Contact ometogel support: You can reach our team through the support form on ometogel or by email. We operate across multiple time zones and aim to respond to all inquiries within one business day. Your privacy questions deserve a clear, direct answer.